More reviews, answered properly. Asked for at the right moment.
Review requests go out by email and text at the moments you choose. Google and Facebook reviews sit in one place, AI drafts the replies, and nothing is posted until you approve it.
Illustrative screen with invented names and figures.
What's included
Reviews and reputation, done properly.
Review requests by email and text
Ask customers for a review when it makes sense, triggered by a delivery, a payment or a finished project.
Google and Facebook in one place
See new reviews from both platforms in one feed, without logging in to each.
AI drafted replies
AI drafts a reply to each review in your voice, and you approve it before it's posted.
Review widgets for your website
Show reviews on your website and landing pages with a widget styled to your brand.
Private feedback route
Customers who had a poor experience get a direct way to tell you, so you can put it right.
Requests tracked on the record
Every review request is logged against the contact, so you know who has been asked and nobody is asked twice.
How we build it
Designed with you. Then run with you.
You don't get a login to an empty account. Our team designs this part of your system around how you work, builds it, trains your people and keeps improving it.
Choose the moments
We pick the points in your customer journey when a review request makes sense, and the ones when it doesn't.
Connect your profiles
We connect your Google Business Profile and Facebook page, and set up the review widget for your website.
Write the requests
We write review requests, follow ups and the private feedback route in your voice, and set the tone for AI drafted replies.
Review the reviews
Each month we go through new reviews and feedback with you, flag anything that needs a personal reply and adjust the timing.
Connections
Plugged into the tools you keep.
Where a specialist tool earns its place, it stays and connects. Anything Afoofa already does gets retired, so there's one less login and one less bill.
In practice
How it fits a real situation.
FAQ
Reviews, answered.
Review requests go out by email and text, triggered by a moment you choose such as a completed order, project or meeting. A follow up can be added for anyone who hasn't responded.
Ready for a system built for your business, and nobody else's?
No templates and nothing cookie cutter. Every Afoofa system is designed around how you work and what you need. Apply in two minutes and, if we're a good fit, we'll show you exactly what we'd build.